1. Introduction
Welcome to Health First Group (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.healthfirstgroup.ca (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.
2. Information We Collect
We may collect the following types of personal information:
Information You Provide to Us
- Name, email address, phone number, and mailing address when you contact us or book an appointment.
- Health-related information when you complete intake forms for our services.
Information Collected Automatically
- Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance your browsing experience.
- Log Data: Our website may collect information such as your IP address, browser type, pages visited, and time spent on the site.
3. How We Use Your Information
We use your personal information to:
- Schedule and manage appointments.
- Provide personalized treatment and healthcare services.
- Process payments and insurance claims.
- Improve our website, services, and customer experience.
- Respond to inquiries, feedback, or concerns.
- Comply with legal and regulatory obligations.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Healthcare Providers: To ensure seamless care and treatment.
- Insurance Companies & WSIB: For claims processing if applicable.
- Third-Party Service Providers: For payment processing, website hosting, and IT support.
- Legal Authorities: If required by law or to protect our rights and property.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to your personal information.
- Update or correct your information
- Withdraw consent for marketing communications.
- Request deletion of your data (subject to legal and regulatory requirements).
To exercise these rights, please contact us at info@healthfirstgroup.ca .
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can modify your browser settings to decline cookies, but this may affect site functionality.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: